Relationship Building Rule #1
There is no such thing as "can't"
There is only "when"
Constantly telling a customer, partner, or anyone for that matter "no" will only provide you with negative equity. If you provide alternatives to what is being asked you are more likely to build respect - which is the foundation for a healthy relationship. This is applicable whether you are working with a customer that wants a specific deliverable or your own child asking to go to watch TV.
Negotiating conditions and then meeting those expectations is a wonderful thing.
There is no such thing as "can't"
There is only "when"
Constantly telling a customer, partner, or anyone for that matter "no" will only provide you with negative equity. If you provide alternatives to what is being asked you are more likely to build respect - which is the foundation for a healthy relationship. This is applicable whether you are working with a customer that wants a specific deliverable or your own child asking to go to watch TV.
Negotiating conditions and then meeting those expectations is a wonderful thing.
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